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Return Policy

Kindly note that all sales are final.




If you decide that you no longer want to proceed with your purchase, you must contact the BTYXCosmetics email,, within 24 hours. Please include your name, order number and reason for cancellation within the email in order to continue.

Cancellations are not always granted.



BTYXCosmetics does not accept any returns nor offer exchanges due to health and safety precautions, and the nature of our beauty products.


Under the circumstance that a product is damaged from manufacturing, we will take full responsibility and provide a replacement as soon as evidence of the damaged product is shown. Used items will not be replaced.


Refunds are only granted in the case where items were incorrectly sent, damaged or missing from your order. The request must be submitted to our email within 24 hours of package arrival. 


Shipping costs are non-refundable.


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