SHIPMENT & DELIVERY PROCESSING TIMES
All orders are processed within 2-3 business days. Please allow up to 3-5 business days for delivery.
Delivery delays can occasionally occur.
Orders are not delivered on Sundays nor holidays.
If we are experiencing a high volume of orders or having any other issues, shipments may be delayed by a few days. In this case of significant delay, we will contact you via email or telephone.
All orders are shipped with USPS First Class or USPS First Class International Mail.
Domestic shipping prices are at a flat rate of $5.00 and international shipping prices are calculated at checkout.
SHIPMENT CONFIRMATION & ORDER TRACKING
Once an order is placed, no edits can be made. If you have accidentally provided an incorrect address, please email us immediately.
Once your order has been packaged and transmitted, you will receive an email with shipment confirmation containing your tracking number(s). The tracking number will be active within 24 hours of shipment.
BTYXCosmetics is not liable for any beauty products damaged or lost during shipping.
If you received your order package damaged, please contact USPS to file a claim. Please make sure to save all packaging materials and damaged goods before filing a claim.
For now, BTYXCosmetics is only permitting international shipping to Canada. Stay tuned for more information on any updates regarding international shipping!
For international orders, please allow 6-15 business days for your order to be delivered.